With the support of experts from the Canada Border Services Agency (CBSA) and drawing on CBSA’s own NGN, some twenty Tunisian executives worked on an action plan for 2023, aiming at creating the winning conditions for an efficient NGN. Particular attention was paid to the commitment of its members, management’s support and the respect of a balanced approach based on diversity.

During the workshop, representatives of CBSA’s NGN were able to present their best practices and some points of vigilance in order to provide Tunisian Customs with the necessary tools to prepare a new generation of officers and decision-makers within Tunisian Customs. The results of the Customs Integrity Perception Survey (CIPS) conducted in Tunisia in 2021 were also presented and discussed, particularly those related to Human Resources Management and Organisational Culture, to raise awareness among the members of the Tunisian Customs’ NGN.

The WCO A-CIP Programme currently supports over 20 WCO Member administrations, with funding from Norad and Canada.